Pricing

Simple, usage-based pricing

Pay only for active users. Start with a 14-day free trial, then $1.50 per monthly active user.

14-day free trial · No credit card

Plans

Starter

Perfect for small teams
Free
Up to 10 active users
  • Up to 10 monthly active users
  • Unlimited cheers
  • Up to 2 trigger keywords
  • 1 active reward
  • Emoji customisation
  • Milestones
  • Email support
Most popular

Business

Pay only for what you use
$1.50per active user / month
No minimum charge
  • $1.50 per monthly active user
  • No minimum charge
  • Everything in Starter
  • Empower managers to own reward approvals
  • Sync teams from Slack user groups
  • Unlimited cheers
  • Up to 25 trigger keywords
  • Up to 25 active rewards
  • Advanced analytics
  • Scheduled reports
  • Custom bot name and icon
  • Custom milestone messages
  • Priority support

Enterprise

Custom pricing for large teams
Custom
Volume pricing
  • Custom volume pricing
  • Unlimited monthly active users
  • Unlimited keywords and rewards
  • Everything in Business
  • Unlimited teams and advanced management
  • Dedicated account manager
  • Dedicated support
How many people will give or receive a cheer each month?
60 active users on Business
$90/ month
Starter stays free for teams of up to 10.

Every workspace starts with a 14-day free trial of Business. No card needed.

Compare plans

Compare every feature

FeatureStarterBusinessEnterprise
Usage limitsMonthly active users10UnlimitedUnlimited
Trigger keywords225Unlimited
Active rewards125Unlimited
CheersUnlimitedUnlimitedUnlimited
Core featuresEmoji customisation
Milestones
Analytics dashboard
Scheduled reports
Teams and managementCreate and manage teams
Delegate approvals to managers
Slack user group sync
CustomisationCustom bot name and icon
Custom milestone messages
SupportEmail support
Priority support
Dedicated account manager
Dedicated support

FAQ

Pricing questions

How does the free trial work?

All new teams get 14 days of free access. After the trial, if you have 10 or fewer monthly active users, you stay on the Starter plan forever. If you have more than 10, you'll need to set up payment for the Business plan.

What are monthly active users (MAU)?

MAU counts unique team members who give or receive cheers in a calendar month. We track this automatically and only charge for active users, not your entire team.

When am I billed?

Billing is calculated at the end of each calendar month based on your MAU count. For Business plans, you pay $1.50 per monthly active user with no minimum charge. Payments are processed automatically via Stripe.

What happens if payment fails?

If payment fails, your service is paused immediately. Update your payment method in the billing portal to resume service. No grace period is provided to ensure fair usage billing.

Can I cancel anytime?

Yes. Cancel anytime from your billing dashboard. If your MAU drops to 10 or fewer after cancellation, you'll automatically move to the Starter plan.

What about Enterprise pricing?

Enterprise plans offer volume discounts with custom per-user rates for large organisations. Contact our sales team to discuss pricing tailored to your needs.

Still wondering about something? Email support@cheersapp.com.au